Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Prerequisites
- Valid email address and phone number for verification.
- Government-issued ID (passport or driver’s licence) for KYC checks.
- A device with a modern browser — the platform works on mobile, tablet, and desktop.
- Payment method ready: credit/debit card, e-wallet, or bank transfer.
- Minimum age of 18 (or 21 in some jurisdictions).
- Stable internet connection for uninterrupted play.
Account Setup
- Visit the official page Pointsbet and click ‘Sign Up’.
- Fill in personal details: full name, date of birth, address, and contact info.
- Create a username and strong password (mix of letters, numbers, symbols).
- Select your currency and preferred language.
- Accept the terms and conditions and complete the registration.
- Verify your account via email or SMS link.
How Wagering Works
When you claim a bonus, you must wager the bonus amount a certain number of times before withdrawing. For example, a 100% match bonus up to $100 with a 20x wagering requirement on the bonus: if you deposit $50 and receive $50 bonus, you need to wager $50 × 20 = $1,000. If the game contribution is 100% for slots and 10% for table games, betting $10 on slots counts as $10, while $10 on blackjack counts as $1. So to meet $1,000, you might play $1,000 in slots or $10,000 in blackjack.
Licence & Player Protection
The operator holds licences from reputable authorities like the Malta Gaming Authority (MGA) and UK Gambling Commission (UKGC). These ensure fair play, secure transactions, and dispute resolution. All communications are encrypted with SSL technology. Player funds are held in segregated accounts, protecting your balance in case of insolvency.
Deposits & Withdrawals
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 business days | Free |
| PayPal | Instant | Up to 24 hours | Free |
| Bank Transfer | 1–3 days | 3–7 business days | May apply |
| Cryptocurrency | Instant | Up to 1 hour | Network fee |
Minimum deposit is usually $10. Withdrawals are subject to identity verification.
Troubleshooting
- Can’t log in? Reset your password via the ‘Forgot Password’ link or clear browser cache and try again.
- Deposit not showing? Check your bank statement — if debited, contact support with transaction ID.
- Withdrawal pending too long? Ensure all KYC documents have been submitted. Processing times vary.
- Game not loading? Update your browser or disable ad-blockers. For mobile, try the progressive web app (PWA) by launching from browser.
- Bonus not credited? Double-check the bonus code and terms — some require minimum deposit.
Common Questions
How do I reset my password?
Click ‘Forgot Password’ on the login page and follow the email instructions.
What payment methods are accepted?
Visa, Mastercard, PayPal, bank transfer, and selected cryptocurrencies.
Is there a mobile app?
The site is fully optimized for mobile browsers, and you can add it to your home screen as a PWA.
How long do withdrawals take?
E-wallet withdrawals are typically under 24 hours; cards and bank transfers take 2–7 business days.
What is the minimum deposit?
The minimum deposit is $10.
Can I set betting limits?
Yes, responsible gambling tools include deposit, loss, and session limits under your account settings.
Good to Know
Responsible gambling features are available to help you stay in control. You can set daily, weekly, or monthly deposit limits, session time reminders, and take a temporary break or self-exclude for a chosen period. These settings are found in your account’s ‘Responsible Gambling’ section.
Always gamble responsibly. If you feel your gambling is becoming problematic, seek help from organizations like GamCare or BeGambleAware.
